Many of today's problem are related to quality of operators. Just because someone passes a test doesn't necessarily make him/her an operator. Being able to build an antenna, solder plugs on coax connectors is a *skill* that one acquires over time.
The ability to send/receive CW is another *skill* that one must hone. There are many hams out there who are trying to learn CW and some will struggle with it, but if persistent , they will get there. It's learning a new language and it can be tough for some and a snap for others.
There are also people who are partially handicapped physically who for one reason or another are stuck to a keyboard. Had a friend years ago who was an old CW OP; Charlie was sending at 50 wpm, but he had a stroke and was relegated to a keyboard at 35 wpm... which, for him, was incredibly slow. Charlie had a *skill* which was hampered by a handicap.
Newbies to ham radio are handicapped by shear lack of knowledge. In time, they may change that. The problem as I swee it is that testing for licenses has been relegated to "memorizing" for the test(s) and not actual learning of the subjects. In some ways I regret not having the CW tests any longer.
Have met lots of new people to ham radio over the years and most have turned into good operators. Guess what I trying to say is to cut the "new guys" some slack.